Vendor profile
Adobe Experience Manager Assets | AI DAM Platform
Adobe • Adobe Experience Manager Assets • Enterprise DAM (part of Adobe Experience Manager)
AI-powered digital asset management for Enterprise teams
Headquarters
San Jose, California, USA
Founded
June 4, 1905
Company size
Ownership
Public (NASDAQ: ADBE)
Executive Summary
Overview
Company profile
Vendor: Adobe
Website: Visit
Headquarters: San Jose, California, USA
Founded: June 4, 1905
Employees:
Ownership: Public (NASDAQ: ADBE)
Industries: Global marketing, commerce, media, and regulated industries
Product snapshot
Product: Adobe Experience Manager Assets
Category: Enterprise DAM (part of Adobe Experience Manager)
Deployment: Cloud (AEM as a Cloud Service) and on-prem/hybrid options
Target customer size: Enterprise
Supported use cases: Enterprise DAM; content supply chain; omnichannel publishing; brand portals; localization; governance; content delivery
In-depth product summary
AI & Automation
AI features overview
AI model source: Adobe Sensei; GenAI metadata (AEM Assets); Adobe Firefly (ecosystem)
AI notes: Smart Tags: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/manage/smart-tags ; GenAI metadata: https://experienceleague.adobe.com/en/docs/experience-manager-learn/assets/metadata/genai-metadata
AI capability matrix
| Capability | Support |
|---|---|
| AI tagging | Yes |
| AI OCR | Optional (via AI services/integrations) |
| AI transcription | Optional (via add-ons/integrations for video indexing) |
| Visual similarity search | Optional/Yes (via search features/add-ons depending on configuration) |
| Smart cropping | Yes (Smart crops via Dynamic Media) |
| Rights detection | Partial (policy/workflow-based; rights metadata + governance rules) |
Workflow automation
Workflow builder: Configurable workflow engine (AEM workflows)
Automation features: Approvals; routing; notifications; automated renditions; metadata actions; publish-to-channel steps; integration-triggered workflows
Workflow use cases supported: Creative review/approval; rights clearance; localization; omnichannel publishing; asset lifecycle management
Admin complexity score: Complex configurations typically require dedicated admin/partner expertise
Workflow limitations: Coming Soon
AI & automation scores
AI maturity
Coming Soon
Workflow automation
Coming Soon
Implementation difficulty
9
TCO
9
Capabilities & Governance
Search, metadata & file support
Supported file types: Images, video, audio, documents, design files, 3D (varies by modules)
Metadata flexibility: Highly configurable metadata schemas, taxonomies, and controlled vocabularies
Search capabilities: Keyword + faceted search; AI-assisted discovery via smart tags and metadata enrichment
Governance & compliance
Security certifications: Trust center: https://www.adobe.com/trust.html
Storage architecture: Cloud object storage + Adobe delivery services; configurable by deployment model
Rights & governance score: Coming Soon
Capability details (expand)
Core features
Advanced features
Collaboration features
Workflow features
Brand management & creative operations
Integrations & Architecture
Integration ecosystem
Native integrations
Third-party integrations
API & delivery architecture
API available: Yes
API documentation: View docs
CDN support: Yes (Dynamic Media/CDN-backed delivery)
Storage architecture: Cloud object storage + Adobe delivery services; configurable by deployment model
Integration depth
Coming Soon
Reliability
Coming Soon
Integration depth (TdR)
Coming Soon
Metadata flexibility
Coming Soon
Best integrations & pain points
Best integrations: Adobe Creative Cloud; Adobe Workfront; Adobe Experience Manager Sites; Adobe Commerce; Adobe Analytics
Integration pain points: Coming Soon
Commercials
Pricing
Pricing model: Enterprise subscription (quote-based)
Base price: Contact sales
Add-ons public: Module-based (e.g., Dynamic Media, additional Experience Cloud components)
AI add-ons public: Varies — some AI modules may be add-ons by plan.
Transparency: Low — quote-based pricing.
Notes: Pricing varies by modules, scale, and deployment model (cloud vs on-prem/hybrid).
Support, success & enablement
Support tiers: Enterprise support plans (tiered)
Customer success: Yes — customer success/services available (varies by plan).
Training: Yes — onboarding/training available (vendor/partners).
Community forum: Yes — active community/resources available.
Documentation clarity score: Coming Soon
Support reliability score: Coming Soon
Commercial friction (scores)
Pricing transparency
Coming Soon
Sales pressure
Coming Soon
Contract fairness
Coming Soon
Evidence & TdR Verdict
Third-party reviews
G2 rating: Coming Soon
Review count: https://business.adobe.com/customer-success-stories.html
Pros (summary): Coming Soon
Cons (summary): Coming Soon
Customers & proof
Notable customers: Coming Soon
Case studies: Coming Soon
TdR scorecard
Overall technical
Coming Soon
AI maturity
Coming Soon
Workflow automation
Coming Soon
Metadata flexibility
Coming Soon
Integration depth
Coming Soon
Governance & compliance
Coming Soon
Creative ops alignment
Coming Soon
Neutrality index
Coming Soon
Best fit for
Not recommended for
Strengths
Weaknesses
Best at (TdR)




