Vendor profile
OpenText Core Digital Asset Management / Media Management | AI DAM
OpenText DAM • OpenText Core Digital Asset Management / Media Management • Enterprise DAM
AI-powered digital asset management for Enterprise teams
Headquarters
Waterloo, Ontario, Canada
Founded
June 13, 1905
Company size
Ownership
Public (TSX/NASDAQ: OTEX)
Executive Summary
Overview
Company profile
Vendor: OpenText DAM
Website: Visit
Headquarters: Waterloo, Ontario, Canada
Founded: June 13, 1905
Employees:
Ownership: Public (TSX/NASDAQ: OTEX)
Industries: Global enterprises with complex media and compliance requirements
Product snapshot
Product: OpenText Core Digital Asset Management / Media Management
Category: Enterprise DAM
Deployment: Cloud (Core DAM) plus hybrid/on-prem options (Media Management)
Target customer size: Enterprise
Supported use cases: Enterprise DAM; media management; governance; workflows; publishing and distribution
In-depth product summary
AI & Automation
AI features overview
AI model source: OpenText Experience Aviator; OpenText IDOL; optional Azure/AWS/Google Vision integrations
AI notes: AI content management: https://www.opentext.com/products/ai-content-management ; Media Management overview with AI + speech-to-text: https://www.capterra.com/p/172347/OpenText-Media-Management/
AI capability matrix
| Capability | Support |
|---|---|
| AI tagging | Yes |
| AI OCR | Yes (depending on chosen AI provider/configuration) |
| AI transcription | Yes |
| Visual similarity search | Optional/Yes |
| Smart cropping | Optional |
| Rights detection | Partial |
Workflow automation
Workflow builder: Enterprise workflow engine
Automation features: Approvals; routing; governance; lifecycle; automation hooks; audit trails
Workflow use cases supported: Compliance approvals; global publishing; archival; rich media workflows
Admin complexity score: Enterprise deployments typically require experienced admins/partners
Workflow limitations: Coming Soon
AI & automation scores
AI maturity
Coming Soon
Workflow automation
Coming Soon
Implementation difficulty
9
TCO
9
Capabilities & Governance
Search, metadata & file support
Supported file types: Images, video, audio, documents, 3D (depending on modules)
Metadata flexibility: Enterprise metadata schemas and taxonomies
Search capabilities: Enterprise search with AI-assisted enrichment and media analysis
Governance & compliance
Security certifications: Trust/Security: https://www.opentext.com/about/trust-and-security
Storage architecture: Cloud/hybrid storage architectures
Rights & governance score: Coming Soon
Capability details (expand)
Core features
Advanced features
Collaboration features
Workflow features
Brand management & creative operations
Integrations & Architecture
Integration ecosystem
Native integrations
Third-party integrations
API & delivery architecture
API available: Yes
API documentation: View docs
CDN support: Yes
Storage architecture: Cloud/hybrid storage architectures
Integration depth
Coming Soon
Reliability
Coming Soon
Integration depth (TdR)
Coming Soon
Metadata flexibility
Coming Soon
Best integrations & pain points
Best integrations: OpenText suite integrations; Microsoft ecosystem connectors
Integration pain points: Coming Soon
Commercials
Pricing
Pricing model: Enterprise quote-based
Base price: Contact sales
Add-ons public: Modules vary by licensing (Core DAM vs Media Management, AI options)
AI add-ons public: Varies — some AI modules may be add-ons by plan.
Transparency: Low — quote-based pricing.
Notes: Pricing varies by deployment, modules, and scale.
Support, success & enablement
Support tiers: Enterprise support tiers
Customer success: Yes — customer success/services available (varies by plan).
Training: Yes — onboarding/training available (vendor/partners).
Community forum: Vendor resources available; formal community forums vary.
Documentation clarity score: Coming Soon
Support reliability score: Coming Soon
Commercial friction (scores)
Pricing transparency
Coming Soon
Sales pressure
Coming Soon
Contract fairness
Coming Soon
Evidence & TdR Verdict
Third-party reviews
G2 rating: Coming Soon
Review count: https://www.opentext.com/customers
Pros (summary): Coming Soon
Cons (summary): Coming Soon
Customers & proof
Notable customers: Coming Soon
Case studies: Coming Soon
TdR scorecard
Overall technical
Coming Soon
AI maturity
Coming Soon
Workflow automation
Coming Soon
Metadata flexibility
Coming Soon
Integration depth
Coming Soon
Governance & compliance
Coming Soon
Creative ops alignment
Coming Soon
Neutrality index
Coming Soon
Best fit for
Not recommended for
Strengths
Weaknesses
Best at (TdR)




